Frequently Asked Questions

What is the minimum service requirement?

We have two cleaning options, a one off clean and a regular clean

To avail of our discounted price for the regular clean you have to sign up and pay through the payment system we use ( GoCardless)

The minimum term required to access this cheaper rate of clean is 12 months. Your bins will then be cleaned on a four weekly cycle for 12 months.

Why should I have my bin cleaned?

Wheelie bins get very dirty and smelly as they house rubbish for lengthy periods of time. The foul smells are not only unpleasant for passers by but also attract disease carrying pests.

How much does it cost?

Our charge for a bin clean every four weeks is £4+vat ( 12 month term)

Or for a one off clean our charge is £10+vat per bin

When and how do I pay?

We accept payments by debit or credit card paid in advance as well as monthly direct debits through the payment system we use ( GoCardless)

Do I need to be home when you clean my bin?

No. There is no need for you to be in as long as our team have access to your bins. Please allow up to 24 hours after collection on the day your bins are scheduled to be cleaned. Our operatives will clean your bin in the back of our purpose built vehicles, leave no mess on site and return your wheelie bin to your property.

Do you do one-off bin cleans?

Yes, absolutely. We have listened to our customers and understand that on occasion they feel they do not need a four weekly service so we have the option of providing a one off wheelie bin clean.

Does your cleaning service pollute the local environment?

Absolutely not. All waste water and contaminants are caught and captured on our purpose built vehicles. This water is only disposed of at a registered foul sewer and we have consent from the local sewerage provider to do so.

Will the clean remove all substances from my bin?

Unfortunately there are some things that cannot be removed from your bin including; paint, cement, glues and silicones.

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